In this episode we explore a critical lesson in Silicon Valley in building the most robust perspective of how to best serve and innovate for customers.
This is a story of a very important way to build a culture and business systems that drive a mindset for customer success. It can be challenging, but over time everyone recognizes how building a 360 degree of the customer internally better prepares us to do it in a competitive market.
This story was produced with GLX Studio, a MediaMobz product. MediaMobz helps customer implement a content strategy that drives increased retention, reduces churn, and delivers meaningful customer journeys by offering a platform to build and sustain your content factory, one that makes content quality the focus of your processes, and drives engagement through content activation.